Getting started

I just set up my account. What is the next step with Anya?

Start with the basics, upload the documents that matter, and write down what only you know about your child. Log key events and record moments as they happen so Anya can preserve that knowledge as living continuity infrastructure, not just a static file.

What documents can I add to Anya? Does it work with an IPP, ISP, or IEP?

Yes. Add your child’s Individual Program Plan (IPP), Individual Support Plan (ISP), or Individualized Education Program (IEP) to My Documents, whichever plan your child has, along with diagnosis reports, evaluations, and therapy summaries. Anya reads each one. When you ask “What goals did we agree on at the last planning meeting?”, Anya answers from the plan and shows you where it found the answer.

A plan records services, goals, and who is responsible for them. It doesn’t record what you know about how your child actually gets through a day. The plan gives Anya a starting point, and your own entries add what only you know.

I’m already using another app. Can I bring my data with me to Anya?

Yes. Export or print what you have from the other app to PDF and upload the file(s) to My Documents. Anya reads each one and suggests where to keep it.

How is Anya different from a binder or a digital binder app?

Yesterday, digital binders helped you make lists. Today, you tell Anya and she remembers.

Because your child’s life is not a list.

A digital binder gives you boxes, dropdown menus, and checkboxes. They hold facts well: a diagnosis, a medication, a phone number. But what you know about your child is bigger than a checkbox. It’s what you do when the noise starts, and the song that works when the car ride goes wrong.

With Anya, you can say it the way it happened. You can show her the messy PDFs, type what you noticed at eleven at night, and tell her about the small thing that worked today. She remembers it and keeps it with everything else you’ve told her.

Then a respite worker is coming Saturday, or the school asks for a note, or a new program sends an intake form. You ask Anya, and she drafts it from what you’ve told her. You read it, change what you like, and send it, without explaining your child from the beginning one more time.

How does Anya work?

You talk with Anya the way you’d talk with someone who knows your child. Tell it what happened at today’s appointment, show it the new plan from the school or regional center, ask what usually helps when they won’t get in the car. Anya remembers what you’ve told it and shown it, and when you ask, it answers from that and shows you where the answer came from. It doesn’t guess, and it doesn’t give medical advice. Every conversation adds to what Anya knows about your child, so what you carry doesn’t depend on your memory alone.

Do I need to be tech-savvy to use Anya?

No. You upload documents, write entries in plain language, and ask questions. The technology is meant to stay out of the way so you can focus on being the expert on your child.

What is Anya?

Anya is continuity infrastructure for parents of children with autism (including severe or profound autism), Down syndrome, cerebral palsy, Fragile X syndrome, Prader-Willi syndrome, Angelman syndrome, Rett syndrome, and other intellectual and developmental disabilities (IDD). It helps with today’s care demands, preserves what matters over time, and carries forward what you know so your child’s continuity does not break during transitions.

Is Anya an AI companion or chatbot?

No. Anya is a private, AI-native knowledge continuity system for parents of children and adults with autism and other intellectual and developmental disabilities (IDD) who have lifelong care needs. You do talk with Anya — that’s how it comes to know your child and how you get answers back. But every conversation is about your child. Anya isn’t there for companionship, emotional support, or therapy.

Parents add the documents, notes, observations, routines, and guidance they want Anya to hold. When a parent asks a question in their own words, Anya draws from that record to bring forward the information relevant to the situation at hand, and cites where it came from.

Anya exists to preserve what a parent knows about their child, so it is not lost when someone new steps into caregiving.

Understanding the problem

What happens to my child when I die?

Legally, a Special Needs Trust can protect your child’s financial future. A guardian or successor trustee can step into their designated roles. The system has mechanisms for this.

What the system cannot do is transfer what you know. Your child’s history, their daily rhythms, what calms them, what frightens them, what they love, how they communicate when they’re in pain — none of that is in any document. None of that transfers automatically.

What happens to your child when you die depends on two things: whether the legal plan is in place, and whether the people who are there after you actually know your child. The first is handled by an attorney. The second has never had a reliable answer — until now.

Anya was built for the second problem. Not as a record system or a planning tool, but as continuity infrastructure: a way to preserve what you know about your child so the person you’ve chosen to step in has it from day one.

How will the people who are there after me know my child the way I do?

The honest answer is: they won’t. Not the way you do. You have spent years — decades — learning your child. That knowledge is not transferable through a binder, a care plan, or a meeting with a social worker.

But there is a difference between someone who knows nothing and someone who has been given everything you know. That difference is the difference between a stranger walking into your child’s life and someone who arrives already knowing what matters.

Parents often ask: “How do I prepare the people who will be there after me?” This question is not about paperwork. It is about whether someone will know your child as a person — their history, their preferences, their fears, their joys — from the first day you are gone.

That knowledge lives with you right now. Anya preserves it. Not as a file to be stored, but as something alive — built from your words, held in your voice, and there for the person you choose to step in.

What is a Special Needs Trust — and what doesn’t it cover?

A Special Needs Trust is a legal structure that holds assets for a person with a disability without disqualifying them from government benefits like SSI and Medi-Cal. It is one of the most important tools in a special needs plan — and one of the most misunderstood.

What it covers: financial assets, benefit protection, designated trustees, and instructions for how funds may be used.

What it does not cover: who your child is. A Special Needs Trust cannot tell a trustee that your child needs twenty minutes to transition between activities, that they are terrified of certain sounds, that their face changes before a seizure, or that they have a sense of humor that surprises everyone who takes the time to see it.

The Trust protects your child’s financial future. It does not protect the knowledge that makes your child’s days go well — the knowledge only you carry.

That is the problem Anya was built to solve.

What should I be telling Anya that no document asks for?

Most documents ask for diagnoses, medications, emergency contacts, and legal designations. That information matters. It is also the smallest part of what the people who are there after you will need to know.

What no document asks for: what your child’s face looks like when they’re in pain and can’t say so. What time of day they’re most themselves. What they’ve been working toward for the last two years. What they lost that they’ve never stopped grieving. What makes them laugh. What they’re proud of.

This is not supplementary information. For a child who cannot fully speak for themselves, this knowledge is the difference between someone who is present in their life and someone who is just managing it.

You already know all of it. You have been paying attention for years. The question is whether that attention survives you — and whether it reaches the person who steps in after you.

Anya is built for exactly this.

My child can’t speak for themselves. How do I make sure that’s understood after I’m gone?

This is the fear underneath every other fear. Not just “who will be there” — but whether that person will understand what your child cannot tell them directly.

A diagnosis tells someone what your child has. It does not tell them who your child is. A behavior support plan tells someone what to do in certain situations. It does not tell them what your child was like the first time they heard music they loved, or how they show trust, or what their silence means.

For a child who cannot fully advocate for themselves, the people who are there after you are not just providers. They are interpreters. And they can only interpret what they have been taught.

You are the only teacher. Anya holds what you teach — not as a document, but as something the person you’ve chosen to step in can actually use.

What is the knowledge vulnerability gap?

The knowledge vulnerability gap is the tacit knowledge a parent holds about their child — what calms them, what sets them off, how they communicate, what has worked and what hasn’t — that has no place to live, can’t easily be kept current, and isn’t passed on when care changes hands.

It shows up every time a new aide, para, respite worker, or doctor has to start from scratch, and most sharply when a parent can no longer be there.

A Special Needs Trust closes the financial gap. A guardianship closes the legal one. Anya is built to close the knowledge gap: parents tell Anya what they know and keep it current; when someone else needs part of it, the parent asks Anya to prepare it and passes it along themselves.

What is life continuity infrastructure for a child with IDD?

It is the systems and knowledge that ensure a person’s life continues — with dignity, with consistency, and with the understanding of who they are — when the primary person who has held that knowledge is no longer able to do so.

For a child with intellectual and developmental disabilities, life continuity is not automatic. It requires that someone carry forward what a parent knows: the history, the relationships, the preferences, the communication patterns, the hard-won understanding that took years to build.

A Special Needs Trust is financial continuity infrastructure. A guardianship is legal continuity infrastructure. Neither addresses the knowledge vulnerability gap — the gap between what a parent knows about their child and what the people who are there after them will need to know.

Anya is knowledge continuity infrastructure. It was built by Michael Pearce, J.D. — a former special needs attorney who practiced for 30 years in Sacramento County — because he watched that gap swallow family after family, and because the legal tools he had were never designed to close it.

Privacy & trust

Who can see what I put into Anya?

Only you. Your entries, documents, and conversations with Anya are private. Anya has no sharing feature — by design, it never sends your information to anyone. If someone needs to know something, you decide what to pass along and share it yourself. The only other person who will ever use your Anya is the one you choose: when the time comes, you hand your account over to the next primary caregiver yourself. Tenerra doesn’t read your content, and nothing you add is sold or shared for anyone else’s use. Anya runs on Amazon Web Services and Cloudflare, which store and process your data only to operate the service.

How do I share information with my child’s day program, school, or respite worker?

You share it yourself, the same ways you always have. Anya keeps everything you’ve told it organized in one place, so when someone needs to know something, you ask. For example: “Prepare a summary of my son’s diet for his new adult day program.” Anya gathers what you’ve told it about his diet and gives you a summary you can copy into an email and send to the day program yourself — all in about a minute. Anya never sends anything on its own.

What happens when the next primary caregiver takes over?

You hand Anya over yourself. When the time comes, you invite the person you’ve chosen to take over your Anya account — everything you’ve built comes with it, and they keep building on it from there. Anya never transfers anything on its own, so plan for it the way you plan the rest of your child’s future: we recommend keeping your Anya sign-in details with your Special Needs Trust, guardianship documents, or letter of intent, so the person you’ve chosen can step in even if you can’t hand it over in person. Better yet, as life unfolds and you sense it’s nearing time to hand over the reins, do it actively, together with the person you’ve chosen.

Is my child’s information used to train AI models?

No. What you tell Anya is used only to serve you and your child. Your entries, documents, and conversations are never used to train language models, improve algorithms, or build datasets. Your child’s information exists for one purpose: to serve your child.

What happens to my data if I cancel my account?

Your data remains available to you for a defined period after cancellation so you can export everything you have added. Nothing is deleted without notice. The specific retention window is outlined in the Anya app’s terms, available when you sign in, and you can download a complete copy of your information at any time while your account is active.

Can I export everything I’ve put into Anya?

Yes. Everything you add — documents, entries, moments, key events — belongs to you and can be exported at any time. Anya is built to preserve what you know, not to hold it hostage.

What happens to my child’s information if Tenerra shuts down?

This is a fair question for any product that asks you to trust it with something irreplaceable. Tenerra is building continuity infrastructure, which means continuity applies to the company itself. Data portability and export are built in from day one, and a wind-down plan ensures that families have time and access to retrieve everything they have added. The specifics are documented in the Anya app’s terms, available when you sign in.

Is Anya HIPAA compliant?

Anya is not a healthcare provider and does not function as a medical record system. It is a parent-controlled knowledge tool. That said, Tenerra takes data security seriously — your information is encrypted in transit and at rest, access controls are enforced at the account level, and infrastructure follows industry-standard security practices.